Company Settings

Company settings control the identity, branding, and account configuration for your Nembl workspace. Only users with the Owner or Admin role can modify these settings.

Accessing Company Settings

Navigate to Settings > Company to view and edit your company configuration.

Company Profile

Company Name

The display name shown throughout the platform, in the B2B registry, and on any public-facing services your company publishes.

1. Navigate to Settings > Company > Profile.
2. Edit the Company Name field.
3. Click Save.

Company Slug

The slug is the URL-friendly identifier for your company, used in URLs and API paths. For example, a slug of acme-corp results in paths like nembl.devopspolis.com/acme-corp/....

• The slug is set during initial company setup.
• It can be changed by the Owner, but changing it affects all existing bookmarks and shared links.
• Slugs must be globally unique, lowercase, and contain only letters, numbers, and hyphens.

Company Logo

Upload your company logo for use across the platform and in B2B interactions.

1. Navigate to Settings > Company > Profile.
2. Click Upload Logo or drag and drop an image.
3. Supported formats: PNG, JPG, SVG. Recommended size: 256x256px.
4. Click Save.

The logo appears in the sidebar, on public service listings, and in B2B communications with connected companies.

Domain Verification

Domain verification proves that your company owns a specific domain. Verified domains are required for publishing services to the B2B registry and unlock additional trust indicators.

Verifying a Domain

1. Navigate to Settings > Company > Domains.
2. Click Add Domain and enter your domain (e.g., acme-corp.com).
3. Nembl provides a DNS TXT record to add to your domain:

   TXT  _nembl-verification.acme-corp.com  nembl-verify=abc123xyz
4. Add the TXT record to your DNS provider.
5. Click Verify. Nembl checks for the record and marks the domain as verified.

Verification typically completes within minutes but may take up to 48 hours depending on DNS propagation.

What Verification Unlocks

• B2B Registry publishing -- your services appear with a verified badge.
• Email domain matching -- users who sign up with your domain can be auto-associated with your company.
• Trust indicators -- connected companies see that your domain is verified.

Account Type

Nembl supports two account types. The account type determines which features are available and which plan tiers you can choose from.

Capability Matrix

Individual accounts hide the disabled sections from the sidebar (no Teams, Users, Organizations, or Groups menu entries) so the UI stays clean for solo users.

Plan Tiers

Each account type has its own plan line:

Default Limits (per-plan)

Every plan defines these limits in its configuration:

The defaults for a new custom plan — useful as a reference — are: 1 user, 1 workflow, 2 inboxes, 1 service, 2 forms, 0 agents, 25 requests/mo, 20 chatbot messages/mo. Actual plan tiers increase these progressively; see Admin → Billing → Plans for your current plan's exact values.

Chatbot Model by Plan

The plan also selects the chatbot's LLM tier:

• Haiku — lowest-cost tier, typical for Free and Starter
• Sonnet — higher-quality tier, typical for Business / Enterprise

Agent LLM usage is unaffected by plan — agents use your BYOK key regardless of plan tier.

Upgrading from Individual to Company

1. Navigate to Settings → Company → Account.
2. Click Upgrade to Company.
3. Review the plan options for Company accounts (Starter / Growth / Business / Enterprise).
4. Pick a plan and proceed through Chargebee checkout if billable.

Upgrading unlocks Organizations, Teams, User Management, Invitations, Groups, and B2B features immediately. Your existing workflows, inboxes, services, and requests are preserved — only the new features and the higher user limit are added.

Downgrading from Company to Individual

Possible only when:

• The account has exactly one active user (yourself)
• No teams, organizations, or groups exist
• No B2B connections are active

Remove those first, then use Settings → Company → Account → Downgrade to Individual. The downgrade preserves your workflows, inboxes, services, and requests.

Switching Plans Within a Scope

Within the same account type you can change plans freely. Plan changes take effect at the next billing cycle for most fields; limit increases apply immediately, limit decreases take effect at renewal if you're currently over the new limit.

Danger Zone

The following operations are irreversible and only available to the Owner.

Transfer Ownership

Transfer the Owner role to another Admin in your company.

1. Navigate to Settings > Company > Danger Zone.
2. Click Transfer Ownership.
3. Select the new Owner from the list of Admins.
4. Confirm by entering your password.

After transfer, you retain the Admin role.

Delete Company

Permanently delete the company and all associated data, including services, workflows, requests, and member accounts.

1. Navigate to Settings > Company > Danger Zone.
2. Click Delete Company.
3. Type the company slug to confirm.
4. Click Delete Permanently.

This action cannot be undone. All data is permanently removed, including audit logs. Export your data before deleting if you need records for compliance.

Settings Reference