Service Catalog
Quick start
- What it's for — find a service and submit a request against it
- When to use it — you're a regular user (not an admin) and need to submit work to another team
- Get started in 1 min — open Service Catalog → pick a service → click an offering → fill the form → Submit
The Service Catalog is the worker-facing browse view of every published service available to you. It's where you go to start a new request: pick a service, pick an offering, and submit.
Open from Dashboard → Browse Service Catalog, or Service Catalog in the left sidebar.
What's in the catalog
A service appears in your catalog if all of these are true:
- Its
statusisPUBLISHED - It has at least one
PUBLISHEDoffering you can see - Either:
- It belongs to your Company, or
- It is a Public B2B service registered to a connected provider
Services that don't meet those rules (drafts, archived, B2B services from companies you aren't connected to) don't show up.
Browsing
The catalog page lays services out as cards. Each card shows:
- Service name + icon
- Owner — the Company that publishes it (your own Company, or the connected B2B provider)
- Description
- Offering count — how many offerings (e.g. tiers, variants) the service exposes
- Tags — for filtering
Click a card to open the Service detail page where you can read the full description, see the offerings, and submit a request.
Filtering and finding services
- Search bar — text-matches name, description, and tags
- Tag filter — narrow to one or more tags
- Owner filter — Company services only / B2B services only / both
If you can't find a service you expect to see, the most common reasons are:
- The service is still in DRAFT (admin-only)
- The service has no PUBLISHED offerings yet
- The B2B provider's connection isn't accepted in B2B → Connections
- Your Role / IAM Policy doesn't grant
readon that service
Submitting a request
From the service detail page:
- Pick the offering you want
- Click Submit Request
- Fill out the form — fields come from the offering's Form
- Submit
What happens next depends on the offering's intake configuration — some auto-accept and start the workflow, some land in an inbox for triage. See Request Lifecycle.
My Services (favorites)
If there's a small set of services you use often, pin them with the star/heart icon. They show up under My Services for one-click access without scrolling the full catalog.
Related
- Service Offerings — what an offering is and how versions/pricing work
- Submitting Requests — full submission flow with examples
- B2B Service Registry — admin view of cross-company services