Getting Started with Nembl

Welcome to Nembl! This guide walks you through signing up, setting up your account, and submitting your first request. You will be up and running in minutes.

Sign Up for Free

1. Go to nembl.com (opens in a new tab) and click Sign Up.
2. Enter your name, email address, and a password.
3. Verify your email address by clicking the link in the confirmation email.
4. You are now signed in with a free Individual account.

Your Individual account lets you explore the platform, create personal services, and see how Nembl works before committing to a paid plan.

Choose Your Account Type

Nembl offers two account types:

• Individual Account — Created automatically when you sign up. Use it for personal task management and to explore the platform.
• Company Account — Create one when you are ready to bring your team on board. Company accounts support organizations, teams, roles, and multiple users.

To create a Company account, click your profile icon in the sidebar and select Create Company. Enter your company name and you will be guided through initial setup.

You can switch between your Individual and Company accounts at any time using the account switcher in the sidebar.

Tour of the Dashboard

After signing in, you land on your Dashboard. Here is what you will see:

• Getting Started Checklist — A step-by-step guide that tracks your setup progress. Follow it to create your first service, invite team members, and submit a test request. The checklist disappears once you have completed all the steps.
• My Tasks — Work items assigned to you, prioritized and ready to act on.
• My Requests — Requests you have submitted, with current status and progress.
• Activity Feed — Recent updates across your services, requests, and team activity.

The left sidebar provides navigation to all major areas: Services, Requests, Inboxes, Workflows, and Admin settings.

Create Your First Service

A service defines something your team offers to others, such as "IT Support" or "Employee Onboarding." To create one:

1. Go to Admin > Services in the sidebar.
2. Click New Service.
3. Give it a name (for example, "IT Support") and a short description.
4. Choose who can see it: your team, your company, or the public.
5. Click Save.

Your service is now in draft mode. You will add offerings and forms to it next, but for now you have the foundation in place.

Add a Service Offering

A service offering is a specific type of request within your service. For example, an "IT Support" service might have offerings like "Hardware Request" and "VPN Access."

1. Open your new service and go to the Offerings tab.
2. Click Add Offering.
3. Enter a name, description, and optionally link a workflow.
4. Click Save.

Submit Your First Request

Now test your setup by submitting a request:

1. Go to the Service Catalog from the sidebar.
2. Find your service and select an offering.
3. Fill out any form fields and choose a priority.
4. Click Submit.

Your request is now live. You can track it from My Requests on the dashboard.

What to Do Next

• Invite team members — Go to Admin > Users to add people to your company.
• Build a workflow — Go to Admin > Workflows to automate how requests are processed.
• Set up inboxes — Configure how incoming requests are triaged and routed.
• Explore the Getting Started checklist — It will guide you through each step and check off items as you go.

Check the rest of this documentation for detailed guides on Services, Workflows, Inboxes, and more.